Front End Volunteer

Our Everybody Bikes program removes finanical barriers to bicycling by providing affordable bikes and repairs services to income-eligible Vermonters in need of transportation. Each summer season, staff and volunteers refurbish 300+ bicycles and perform 1,000+ repairs for low-income clients.

Front End Volunteers meet and greet clients, operate the cash register, and manage the flow through the front door while the shop is open to Everybody Bikes clients. They are the face of our shop! 

Front End volunteers have the rewarding experience of seeing bikes go out the door with happy new owners, working across language barriers, forming friendships with regulars and more. This is an excellent volunteer opportunity for an energetic "people person" with the desrie to help and make people smile; working with and helping volunteer mechanics is a great way to pick up vocabulary and skills. This is an opportunity to help make bikes accessible to people whose lives are greatly impacted by having an affordable and active transportation option.

We are currently recruiting Front End Volunteers for the following weekly shifts:

  • Tuesday 1pm - 5pm
  • Tuesday 5pm - 8pm
  • Wednesday 1pm - 5pm
  • Friday 1pm - 5pm

Primary duties include:

  • Greeting people when they enter the shop
  • Assisting customers with finding a bicycle, parts, or accessories
  • Working with Head Mechanics to write repair orders
  • Accepting bicycle donations and writing donation receipts
  • Handling cash and credit card transactions
  • Operating the register and POS system; handling cash and credit card transactions
  • Making sure customers, donors, and volunteers submit the proper paperwork
  • Answering the phone

Secondary duties include:

  • Opening and closing the shop
  • Fitting customers with bikes
  • Performing organizational and administrative tasks
  • Cleaning and organizing projects

Requirements:

  • Customer service skills
  • Ability to commit to a 4-hour shift weekly or biweekly
  • Comprehensive knowledge of shop policies and procedures
  • Proficiency with computers
  • Ability to work with a diverse population and across language barriers 
  • Being multi-lingual is a huge plus

Training Provided:

  • Brief training/shaddowing with staff mechanic
  • If possible, partnering up or shaddowing currenty Front End Volunteer

Supervisor: on-site staff mechanic

Perks:

  • Ability to access stands and tools during Volunteer Appreciation Nights
  • Ability to earn City Market member worker credit. Learn more about the member worker program here: http://www.citymarket.coop/memberwork
  • A great way to learn about bicycle mechanics and bike shop operation
  • A great way to gain retail experience
  • Opportunity to be part of a dynamic team getting more people in Vermont on bicycles!

If you're interested, fill this out:

OLD SPOKES HOME

 

322 North Winooski Ave.
Burlington, Vermont 05401
Tel:
(802) 863-4475

HOURS
Monday: 10am - 7pm
Tuesday: 10am - 6pm
Wednesday: 10am - 6pm
Thursday: 10am - 7pm
Friday: 10am - 6pm
Saturday: 10am - 6pm
Sunday: 12pm - 5pm

COMMUNITY WORKSHOP

(formerly known as Bike Recycle Vermont)

664 Riverside Ave.
Burlington, VT 05401

Tel: (802) 264-9687

EVERYBODY BIKES PROGRAM HOURS
Tuesday: 1pm - 8pm
Wednesday: 1pm - 5pm
Friday: 1pm - 5pm

Hours for volunteering, classes, and youth programs vary. Check out their respective pages to learn more.

CREATING ACCESS TO BIKES AND THE OPPORTUNITIES THEY PROVIDE FOR OUR WHOLE COMMUNITY.


 

GET OUR NEWSLETTER: